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544 Valley Forge Rd. Phoenixville PA 19460 - 800-777-3725

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The Mitel 5550 IP Console is an advanced PC-based enterprise attendant solution with a highly intuitive graphical user interface (GUI) that utilizes screen-based call status along with call handling prompts, and real-time busy lamp field (BLF) status, making it the complete answer point solution for any corporation. The 5550 IP Console is ideal for high volume, efficient call handling environments using the Mitel Communications Director (MCD) platform.


The 5550 IP Console seamlessly integrates with the Microsoft Office Communications Server 2007 to provide attendants with advanced e-mail, instant messaging, and presence status, making it easy to share information throughout the corporation.


Multi-tenanting support on the 5550 IP Console makes it easy for several companies to share a single answer point. Attendants are prompted with Call Greeting Cards for incoming calls, making it more efficient and easier for attendants to greet callers and direct calls to multiple companies.


Attendants feel more comfortable answering phones with the Additional Data Fields and Transfer Assistant to guide them.


Teleworking and Secure Call Recorder Connector support through Mitel Border Gateway (MBG) provides a very flexible solution.


Attendants have the ability to work from home, freeing up expensive office space while providing support though flex-scheduling during peak call traffic times.

Mitel 5550 Console

The Mitel 5550 IP Console.


 is an advanced PC-based enterprise attendant solution with a highly intuitive graphical user interface. The 5550 IP Console seamlessly integrates with the Microsoft Office Communications Server 2007 to provide attendants with advanced call handling options.